Privacy Policy

Information EN
“Hanetabi Tours” (Website: www.hanetabitours.com) is a brand powered by a collaboration among three partners: In Japan: Tex Japan LLC In the US: Hanetabi USA LLC In Vietnam: Enjoy Japan Co. Ltd We recognize personal information as an irreplaceable and vital asset. This encompasses any information that can identify our customers and associates. The protection and confidential handling of this sensitive information are paramount, and society mandates its secure and precise management. In alignment with this societal obligation, our company pledges to safeguard personal information. This commitment is in accordance with our corporate Charter of Conduct and adheres to the laws and regulations on personal information protection. Our fundamental policy for personal information protection includes: Responsible Collection and Usage: We commit to collecting and processing personal information through fair and legitimate…
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About Us

About Us

Information EN
Encourage. Carry out. Back up. Hanetabi Tours specializes in creating unforgettable travel experiences tailored to your desires. Our expert team ensures every detail is perfect. About us Hanetabi Tours is an energetic brand created through a partnership between three relative companies: In the United States Hanetabi USA LLC In Japan Tex Japan LLC In Vietnam Enjoy Japan Co., Ltd We're not new to the travel business; we have more than 20 years of solid experience. We were top sales managers, skilled experts at leading travel companies in Japan, and we also owned a sole proprietorship called "Hanetabi Tours", where we experienced both good times and bad in the travel industry. The COVID-19 pandemic brought us challenges we had never seen before, but it also gave us a special chance. After…
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Book a Free Consultation

Book a Free Consultation

Information EN
BOOK A FREE CONSULTATION Hello there! You must be BRILLIANTLY INSIGHTFUL to have navigated your way here, standing at the threshold of your dream adventure with the guidance of a travel expert just right beside you. We’re thrilled to extend to you an exclusive, once-in-a-lifetime offer: A 30 MINUTES COMPLIMENTARY TRAVEL PLANNING CONSULTATION that promises to transform your wanderlust dreams into tangible, unforgettable experiences.   Don’t miss this golden opportunity! Simply fill out the form below, and within 24 business hours, we'll whisk an email your way, brimming with details on how we can turn your travel fantasies into reality. Let's make magic happen together!Hold off on booking until you feel absolutely assured and 100% confident in our plan and services. We want you to embark on this journey with…
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Notes & Information

Information EN
For Deposit and Payment details, please click here. For Cancellation Policy information, please click here. For our Child Policy, please click here. For Passport and Visa, please click here. Important Notes and Information: Custom Trips: Requests for customization will incur additional charges, to be determined on a case-by-case basis. Packaged Trips: No customization available. Accommodations and Services: All accommodations and services will be selected by us. The tour fee applies only to the specified itinerary and included services. Requests for customization will incur additional charges, to be determined on a case-by-case basis. Itinerary Flexibility: The sequence of sightseeing and activities may change depending on conditions on the tour day. Photographs: The photos are intended solely to inspire your imagination. Non-Participation: During the tour, if you choose not to participate in…
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Terms and Conditions

Information EN
1. GENERAL PROVISIONS 1.1 Packaged Trips The packaged trips refer to travel packages that are designed in advance based on predetermined itineraries, including detailed plans for services, transportation, and accommodation. All these aspects are meticulously planned for customer, with clear specifications of the tour fees that the tourists are required to pay to the company. 1.2 Custom Trips Custom Trips refers to travel products that, upon the request of a traveler, the travel company devises, proposes, and executes a bespoke travel plan. This plan specifies the travel destination and itinerary, along with the details of travel services including transportation and accommodations, as well as the associated fees. Travelers are afforded the flexibility to request modifications to the details of their trip. 1.3 Contract All documents related to the tour packages…
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FAQs

Information EN
General Questions: I want to inquire about tours for the English-speaking, Chinese-speaking, or Vietnamese-speaking markets.Currently, we offer tours for general customers in the English and Vietnamese-speaking markets. Tours for the Chinese-speaking market are available only to travel agencies (B2B). I would like to arrange a private trip for my family, company, or organization.You’re welcome! We are experts in customizing private tours. For more information, please read here Can Hanetabi Tours assist in booking airline tickets?While we primarily focus on land-only tour pricing, we can assist with airline ticket bookings. However, please note that we do not make reservations for airline bookings for groups fewer than 10 persons. How many types of hotels are there in Japan? What is a futon bed?We have written an article about hotels in Japan. For…
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